How do I contact Scoot?

You can also send your feedback or enquiry through our online form.
  1. Singapore. English and Mandarin support: +65 6329 1420.
  2. China. English, Mandarin and Cantonese support: +86 1053 875 806.
  3. Germany. English support: 0800 000 1872 (for calls within Germany only)
  4. India. *
  5. Japan. *
  6. Philippines.
  7. South Korea.
  8. Thailand.

Is Scoot owned by Singapore Airlines?

Scoot is the low cost airline of the Singapore Airlines Group.

Does Scoot airlines have 24 hour cancellation?

Scoot will allow consumers to cancel a reservation for Scoot flights to the U.S. within 24 hours after the reservation is made at Scoot Call Centre or website, as long as that reservation is made one week or more prior to a flight’s scheduled departure.

Is Scoot worth flying?

From our positive experience of flying with Scoot and for the bargain price of our flight, the answer is YES! We’ve got the Fly Scoot website saved to our browser and we’re really happy to see that we can also book them through CheapOair too.

How do I contact Scoot? – Related Questions

Does Scoot fly to the UK?

Booking. Scoot currently flies Boeing 787 Dreamliners from Singapore to London Gatwick via Bangkok twice per week, on Tuesdays and Sundays.

Is food free in Scoot airlines?

Savour a complimentary Hot Meal and drink when you fly on Scoot’s Economy Class. Enjoy complimentary baggage allowance and through check-in across flights. Travel in comfort when you fly on Scoot’s Airbus A320s or Boeing 787 Dreamliners.

What is special about Scoot?

Scoot is the first low-cost carrier in the world to be awarded the highest 5-star rating in the Skytrax Covid-19 Airline Safety Audit as well as the Diamond status by global safety audit, APEX Health Safety powered by SimpliFlying. Book flights to your favourite destinations now!

What’s the difference between Scoot and Singapore Airlines?

Well, Scoot is the subsidiary company of Singapore Airlines, which makes it technically what you can call a breed of Singapore Airlines.

Is Scoot strict with baggage?

You’ll be required to repack your baggage if it exceeds 32kgs. Don’t risk paying expensive airport fees, pre-purchase your checked baggage allowance. If you exceed your allowance, you’ll be charged for every kg in excess – so don’t get caught with your pants down! Add baggage to your booking now!

Is Scoot plus worth it?

Additionally, if Scoot Plus is not fully booked, the Scoot airlines cabin crew give people the opportunity to pay extra while on board to upgrade. The cost of this was $200 on my flight. In my experience I would say that paying the extra money to upgrade to Scoot Plus for a long-haul flight is definitely worth it.

Does Scoot provide water?

Does Scoot serve complimentary water on-board? No. However, bottled water and other beverages are available for purchase on-board.

Is Scoot Seat comfortable?

The seats themselves are comfortable for Economy with adequate padding (so no numb bums!) and back support. I was a bit concerned that Scoot would not have enough legroom on-board. At 188cm/6ft2, I am happy to report that this legroom was okay for a flight of this journey.

Does Scoot provide blankets?

You buy your food, you pay to use the headset , you pay for a pillow , you pay for a blanket, you pay for luggage. So add it all up and the LCC may not be cheaper.

Can I bring my own food on Scoot?

Consumption of outside food and beverages is not allowed on board. Scoot reserves the right to change the menu without notice.

How much is a blanket on Scoot?

Scoot Cabin service

Snooze kits – blanket, inflatable pillow and eye mask cost $23 onboard or $18 pre-booked. You’ll also have to pay $8 to use an in-seat charge device.

Do Scoot seats recline?

Scoot business class is closer to premium economy (which is how Scoot’s seat manufacturer markets them). These are recliner-style seats rather than lie-flat, with an 8 inch recline and a well-padded headrest with a few inches of rise.

Does Scoot have TV screens?


Scoot does not have inflight entertainment system on board our aircraft.

Does Scoot have charging ports?

Are there in-seat power to charge my devices? In-Seat power are only available on board Scoot Boeing 787 aircrafts and ScootPlus passengers can enjoy complimentary power outlet access. Economy passengers will need to pay a small fee to access the power outlet.


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